Mississippi Two-Way Radio Express Price List (EPL) 3744

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Contract Information
Contract # EPL 3744
Type Two-Way Radio Equipment & Accessories
Effective Period 07/01/2014 - 06/30/2022*
Payment Terms Net 45 (OAC)
Freight F.O.B. Destination CONUS
Delivery Schedule 30-60 days ARO
Terms & Conditions

EPL Instructions for Use

Limit The purchase limit is $200,000 per fiscal year (July - June) for the Two-Way Radio EPL without additional approval from ITS. Regardless of the dollar limit, the customer MUST obtain quotations from two or more EPL sellers. For any acquisition that results in an expenditure over $100,000 in a fiscal year, the customer MUST also receive written approval from the Wireless Communications Commission (WCC). Any entity using this EPL must abide by the current published Two-Way Radio EPL 3744 Instructions for Use document even if the entity is not under ITS purview.

*and continuing for a period of one month from the date that a replacement procurement vehicle is established, whichever comes first.
Eligible Purchasing Authorities

The following agencies are authorized to purchase under this contract:

This ITS EPL may be used in the acquisition of two-way radios and accessories by Mississippi agencies, universities, community/junior colleges and governing authorities (cities, counties and school districts).

Contact Us
Icom America Inc.
Address 12421 Willows Road NE
Kirkland, WA 98034
Business Size Large
Cage Code 62526
SAM Registered Yes
SAM UEID SAWLD6GKSYM9
NAICS Classification 334220, 334111 (Small Business), 423690 (Large Business)
Website www.icomamerica.com
Government Customer Service
Supports Pricing, availability, quotes, orders, tracking, etc.
Email governmentsales@icomamerica.com
Phone (425) 450-6090, select option 1
(425) 454-1509
Technical Support Team
Supports Icom equipment operation, programming, parts ID, etc.
Email icom.custhelp.com
Phone (800) 253-1498
Government Sales Program Manager
Supports Bids, Contract Administration, Sales Programs, etc.
Email salescontracts@icomamerica.com
Phone (425) 450-6092
(425) 454-1509
Authorized Dealers/Resellers

Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!

For more information on Two-Way Radio EPL 3744, please visit the ITS EPL Interactive website.

List of Authorized Resellers

Products & Pricing

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract.

Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Download Contract Reference Document (PDF format)

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

All purchase orders are to be issued directly to Icom America for processing. Should you have any questions or require further clarification of this information, please do not hesitate to contact us.

Product Warranty Overview
Category Duration
Amateur 1 year from date of purchase*
Aviation 3 year from date of purchase
Land Mobile 2 year from date of purchase**
Marine 3 year from date of purchase
Network 1- 2 year from date of purchase
Accessories 1 year from date of purchase

*IC-7851 comes with a 2-year manufacturer's warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer's warranty. Off-the-shelf repeaters come with a 1-year manufacturer's warranty.

View complete terms and conditions of Icom's equipment warranties 

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 454-8155 option 6 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.