As per Section 10 (Warranty), Icom America provides a minimum of 12 month commercial warranty for all products and the following services: programming, mobile installation, and desktop installation delivered under this contract unless a greater period of time or condition is specified in the individual order.
The initial 12 month commercial warranty shall be included in the price of each product and service listed above. Additional 12 month warranties will be priced separately on the warranty tab of the price matrix for products. Warranties offered on third party products and services shall be extended to the Government with the same terms and conditions as offered by the third party Offeror [Icom America Inc.] as a minimum.
The prime, Icom America Inc., will be the responsible agent to exercise all warranties.
In all cases, Icom America Inc. will notify the Government of all warranties as part of the proposal. If changes occur after the delivery order award, Icom America Inc. will notify the Government of any warranties applicable to the proposed equipment.
All warranties shall begin upon completion of programming or installation of all units, whichever occurs later. If programming is not procured as part of an order, the warranty shall begin after completion of inventory and Government witness signature of inventory.
Icom America Inc. shall provide a memorandum for record to the POC for each order which states the specific start and end date of all warranties.