National Purchasing Partners
This page provides information about our Master Contract with the Public Procurement Authority (PPA), supported by National Purchasing Partners (NPPGov) providing nationwide cooperative public procurement solutions; while exceeding member and vendor expectations. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!
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Contract Details
Contract Information
Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
PS18004
Public Safety Radio Communications Equipment and Services
06/01/2018 – 05/31/21
2% 20, N30 OAC
F.O.B. Destination CONUS, AK, HI
30-60 days ARO
View terms & conditions
Eligible Purchasing Authorities
The following agencies are authorized to purchase under this contract:
The contract can be used by all State Agencies, Political Subdivisions, qualified Nonprofit Corporations, Educational Institutions (Public or Private), Religious Organizations, Native American Tribes, Fire Rescue GPO, Law Enforcement GPO, other Government and Registered Members of National Purchasing Partners, LLC.
Contact Us
Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
Our Associates are here to support you in any way they can.
Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Technical Support Team
Supports:
Email:
Phone:
Fax:
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Regional Sales Manager
Supports:
Overall territory management, product application, project support, site visits, etc.
Please
select your
region to locate the proper Sales Representative for
your area.
Authorized Dealers/Resellers
Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!
See List >
Products & Pricing
Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a
complete list of products, services, discounts and/or prices offered for this contract.
Instructions for Requesting Quotations or for Placing Orders
To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at
(425) 450-6090 or
GovernmentSales@icomamerica.com.
The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists
can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.
To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Icom Dealer contact information.
If available, please provide your NPPGov Member Identification Number.
Product Warranty Overview
Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
Optional Extended Warranty
Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to
your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at
(425) 586-6327 or
ExtendedWarranty@icomamerica.com.
Return Policies
If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or
GovernmentSales@icomamerica.com.
A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is
not in new condition, a minimum 20% restocking fee may be applied.
If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the
person listed under Authorized Dealers/Resellers and they
will assist you in the return process.