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Icom America - 2 way radios

Pennsylvania State Contract

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

Pennsylvania state sales contract

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Contract Details

Contract Information

Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
4400016319
Two-Way Radio Communication Equipment & Accessories
01/01/17 –12/31/2021
Net 30 (OAC)
F.O.B. Destination CONUS
30-60 days ARO
View terms & conditions

Eligible Purchasing Authorities

This state term contract may be used by any State agency, local public procurement units and state-affiliated entities (known as "COSTARS Purchasers").

Locate COSTARS Members >

Contact Us

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
91-1083924
62526
037999331
Yes
www.icomamerica.com
Large
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090
(425) 450-6063
Technical Support Team
Supports:
Email:
Phone:
Fax:
Icom equipment operation, programming, parts ID, etc.
www.icomamerica.com/contact
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(450) 637-6063
Regional Sales Manager
Supports:
Overall territory management, product application, project support, site visits, etc.
Please select your region to locate the proper Sales Representative for your area.

Authorized Dealers/Resellers

Icom America values the partnerships we have with our Authorized Dealers and feel confident that you will enjoy working with them as much as we do!

Purchase orders under this contract would need to be addressed to Icom America Inc. Should you need any assistance with product selection, applications, service, repair and/or training, listed below are our local area Dealers:

Commpaths LLC
233 Race Street
Ambler, PA 19002-44241
Ph: (215) 969 8450
Contact: Kelly Arnold
Email: kelly@commpaths.com

Icom America Service Center – New Jersey
14000 Commerce Parkway, Suite H
Mount Laurel, NJ 08054
Ph: (800) 306-1380
Contact: Dwayne Black
Email: service@icomamerica.com

Pennsylvania Communications.
143 Hickory Drive
Philipsburg, PA 16866
Ph: (814) 342-6717
Contact: Tom Pecosh
Email:
  radios@pennacom.com
  pennacom@verizon.net

Radio Maintenance, Inc.
1840 Kutztown Road
Reading, PA 19604
Ph: (610) 898-1211
Contacts:  Gerald Fredricks, Jeff Koch, Gary Smith
Email:  radiomaintinc@yahoo.com , murcomm@aol.com, gsmith@rmimail.net

Smith Radio, LLC.
835 First Avenue
Williamsport, PA 17701
Ph: (570) 323-5360
Contact: Skip Smith
Email: smithradio@verizon.net

If you have any questions or need further clarification, please feel free to contact us.

Products & Pricing

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Dealers/Resellers.

Product Warranty Overview

Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.

 

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