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Icom America - 2 way radios

Icom America Careers

POSITION TITLE:   Inside Sales – Land Mobile/Network
JOB CLASSIFICATION:   Full-Time, Exempt
REPORTS TO:   LM Senior Sales Manager
LOCATION(S):   Kirkland, WA

PRIMARY FUNCTION:

The ideal candidate is a sales professional who not only understands the products but also understands the customers and the environments that they are selling into. The Inside Sales Associate is a member of the Land Mobile/Network Sales Team with the responsibility to achieve business sales goals. This team includes outside sales staff, manufacturers reps, sales administration, and Senior Sales Managers. The Inside Sales Associate will be a key contact for our Land Mobile/Network dealers to help handle and coordinate all their requests, prospect assigned opportunities, support government bids and contracts, and identify third party products and applications to achieve communication solutions. The combination of these efforts will differentiate Icom America from the competition and set the highest standards in the communications industry.

This is primarily an in-office position with contact made via phone/email. There will be limited travel involved to attend sales meetings and the occasional dealer visit with local TCM's.

DUTIES AND RESPONSIBILITIES:

  • Acts as a primary contact for small to medium sized dealers, building business relationships with these accounts as a key point of contact for any company related issues.

  • Makes outbound calls to dealers to continuously strengthen our business relationships, increase brand awareness by providing information on current sales promotions, new products, shipping status updates, etc.

  • Collaborates with the sales management team to help achieve territory sales targets, utilizing feedback from dealers and manufacturer reps.

  • Receives calls/emails from dealers and works to establish a consultative dialogue to add value to all interactions.

  • Works with our direct sales team to make customer contact, prospect new opportunities, including direct customers and government accounts.

  • Plans daily/weekly activities to communicate with customers, manufacturer reps, and dealers under the direction of Senior Sales Manager.

  • Supports and collaborates with Local Territory Channel Managers and other Icom America staff, share information and best practices, problem-solve.

  • Completes required sales, forecasting, and call reports on time. Communicates regularly with the Sales Manager on status updates or when issues arise, and identify market trends to assist the Product Planning Team. Utilizing and updating CRM with this relevant information.

  • Other duties and projects as assigned.

KNOWLEDGE AND SKILLS:

LEADERSHIP AND PEOPLE SKILLS - Ability to create an environment for team success. Generate enthusiasm; create a sense of urgency for the mission. Maintain team focus to drive execution. A good listener, able to negotiate conflicts and solve people problems.

COMPUTER SKILLS – Strong computer skills to analyze data and develop strategies. Knowledgeable and skill in Word, Excel, Outlook, and PowerPoint, Adobe and Web Ex. Ability to create presentations that link multiple applications.

PERSONALITY - High-energy, strong work ethic, good sense of humor, positive outlook. Adaptable to changes, work well under pressure, enthused by challenges. Winning personality and ability to develop rapport and relationships.

TECHNOLOGY (desired, not required) - RF wireless technology, commercial and consumer products. Mobile voice and data communications, WLAN, computer controlled RF products. Two-way radio handsets and base stations, scanners and receivers. P25, IDAS, SMR, ESMR, MPT1327, TETRA, LTR, LTE, TDMA, and NXDN protocols. Successful experience in developing, presenting, closing and implementing total RF communication solutions a plus.

REQUIREMENTS:

  1. Professional sales and/or marketing skills; excellent verbal and written communications skills; professional demeanor; presentation and public speaking abilities.

  2. Ability to focus on details, executes strategies, be flexible yet decisive, and build strong working relationships with peers and customers.

  3. Ability to travel once per Quarter when required to attend sales meeting/dealer visit or trade show.

  4. Bachelor's degree or equivalent preferred.





ABOUT ICOM AMERICA

Founded in 1979, Icom America is part of the Icom Corporation, a worldwide leader in two-way radio equipment for land, marine, avionics, and amateur radio communications. Icom America provides a competitive compensation and benefits package, including cash bonus, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid vacation. Icom is an Equal Opportunity Employer M/F/Sexual Orientation/Disabled/Veteran. Qualified candidates must submit a cover letter, resume, and salary expectations to jobs@icomamerica.com.

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