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Service My Product

The Service Department handles all evaluation and repairs of Icom America products, either in warranty or beyond warranty. Please contact us regarding any of these topics.

Learn about changes to our Warranty Policy!

Product Repair

The Icom America Service Center in Kirkland, Washington, is the only FM (Factory Mutual) approved facility to repair and service Icom FM products, in addition to performing repair and maintenance on all products sold by Icom America and offers a local "will call" operation center for our local customers needing repair servicing.

Icom America has five additional Service Centers; three Land Mobile / VHF repair Service Centers and two Amateur / Marine and Avionics repair centers.

Icom America Service Administration
Phone: (800) 306-1380
Hours of operation: Monday - Friday, 7:30 AM to 4:30 PST

Service Announcement
Service Fees as of July 1, 2014
Locate a Service Center near you
Repair submission form  (Firefox users must download form)
Instructions for shipping your product for servicing

Service Repair Status

To check on the status of an Icom radio in for authorized Icom America servicing, please contact the servicing facility.

Contact Us Via Email

You may contact the Service department using our online email form.

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