Technical Support

The Technical Support team provides assistance in the proper operation, programming and interfacing of Icom America products. Our technical support staff can also supply pre-sale information for customers considering our products. Have a technical question or issue with an Icom product? Try one of our web based support solutions, or contact us directly using the links below.

Looking for information about parts, accessories, service or warranty?

Find contact information for the Service and Parts Departments on the Contact page.

Sending in my radio for repair

How do I send my radio in for repair?

Product Support

Icom America Inc. has made every effort to support all of our legacy products as best as possible, however, decreasing availability of OEM parts and supplies for these products makes them unsupportable.

As the manufacturer, the following products are no longer supportable at Icom America Inc. and Icom Repair Centers (ISC):

Show / Hide unsupported products

Any product discontinued prior January 1999 to include:

A2
A20
A21
AT-120
AT-150
AT-500 (117V)
F10
F1020 Wide ver. 01/02
F20
F2020 Narrow ver. 05-08
F2020 Wide ver. 01-04
F30 IS (Wide) ver. 61/62
F30 Wide ver. 51/52
F30LT IS (Wide) ver. 11/12
F30LT Wide ver. 01/02
F40 IS Wide ver. 61-63
F40 Wide ver. 51-53
F40LT IS (Wide) ver. 11-13
F40LT Wide ver. 01-03
GM1500E
IC-^100H
IC-02A
IC-02AT
IC-2AT
IC-27
IC-28 (All Versions)
IC-37
IC-38
IC-47
IC-2000H ver. 05
IC-229/H
IC-2330A/H
IC-2340H
IC-2350H
IC-2700
IC-2710H
IC-271A
IC-275H
IC-281
IC-2GXA
IC-2GXAT
IC-2GXE
IC-2KL/E
IC-2KLPS (117V)
IC-2KLPS (240V)
IC-2SAT
IC-2SRA
IC-32AT
IC-3SAT
IC-37A
IC-3SAT
IC-271
IC-471
IC-481
IC-4GXA/GXAT
IC-4KL ver. 04
IC-77
IC-701
IC-706
IC-706MK2
IC-707
IC-720A
IC-725
IC-726

IC-728
IC-730
IC-735
IC-736
IC-737/A
IC-738
IC-740
IC-745
IC-746
IC-751/A
IC-756
IC-761
IC-765
IC-775 (All Versions)
IC-781
IC-820H
IC-821H (All Versions)
IC-901A
IC-970H
IC-1271
IC-R1
IC-R7100A/E/DC
IC-R72
IC-R100
IC-T2A/E
IC-T7A/E
IC-T8A/E
IC-T8A/E
IC-U220
IC-U400
IC-U68
IC-V100
IC-V220
IC-W2A
IC-W31A/E
IC-Z1A/E
M1/M1Euro
M10A/E
M11
M125
M126DSC
M127
M45 (All Versions)
M55
M56
M58
M59
M600
M700
M700TY
MR40 (All Product line)
PS-200
PS-30
PS-35
PS-45
R70
R7000
R71/A
R9000
R9000L
RP1220
RP1520
RP1620
RP4020
RP4520

Repair support from local dealers and repair facilities may be possible but would highly suggest contacting those organizations before sending your product to them.

If you have any questions concerning supportability of an Icom product, please feel free to call or Email the following:

Icom America Service Department
Email – service@icomamerica.com
Phone – 1-800-306-1380

Thank you for your patronage and purchasing of Icom product.

Icom America's statement on counterfeit Icom products

Read the bulletin

How to Contact Technical Support

Monday – Friday 7:00 AM to 5:00 PM
Phone: (800) 253-1498 or (425) 450-6087
Email Technical Support Department

Knowledge Base

Icom's Knowledge Base is now reorganized to help you find solutions faster! You can find the exact answer or file you need just by choosing and clicking the newly designed categories, starting from top to bottom. Also, you can enter a general search of any level category, and then continue to enter search keywords to drill down to find your answer.

Knowledge Base

Product Brochures and Instruction Manuals

Download instruction manuals, brochures and product documentation from our Download Database.

Download Database