New Mexico State Contract
This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders,
warranty information, our return policies and much more!
View contract website >
Terms & Conditions:
Two-way Radio Transmitter/Receivers/Antennas
2% 20, N30 OAC
F.O.B. Destination CONUS
within 90 days ARO
terms & conditions
Eligible Purchasing Authorities
The following agencies are authorized to purchase under this contract:
This price agreement is for use by all State of New Mexico Agencies, Commissions, Institutions, Political Sub-division and Local Public Bodies allowed by law.
Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Our Associates are here to support you in any way they can.
Please feel free to contact us at anytime.
Government Customer Service
Technical Support Team
Government Sales Program Manager
Icom America values the partnerships we have with our Authorized Resellers and feel confident that you will enjoy working with them as much as we do!
41 Bisbee Ct. Unit B5
Santa Fe, NM 87508
Ph: (505) 982-4488
Contact: Neel Storr
3116 S. Eunice Highway
Hobbs, NM 88240
Ph: (575) 397-2483
Contact: Roger Hyatt
Las Cruces Radio Center, Inc.
4970 Black Quartz Rd
Las Cruces, NM 88011
Ph: (575) 523-1077
Contact: Tracy Hooker
Southwest Communication Systems
6808 Academy Parkway NE, Suite A5
Albuquerque, NM 87109
Ph: (505) 341-0011
Contact: Hewll Powdrell
American Wireless, Inc.
3701 San Mateo NE #300
Albuquerque, NM 87110
Ph: (505) 880-1433
Contact: Antoinette Romero
409 S. Commerce Road
Artesia, NM 88210
Ph: (505) 746-8800
Contact: Keith Bush
New Mexico Radio Sales
1220 Rockrose Road NE
Albuquerque, NM 87122-1115
Contact: Albert Lowenstein
249-B Muriel N.E.
Albuquerue, NM 87123
Ph: (505) 292-7509
Contact: Paul Rael
Products & Pricing
Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a
complete list of products, services, discounts and/or prices offered for this contract.
Instructions for Requesting Quotations or for Placing Orders
To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at
(425) 450-6090 or
The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists
can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.
To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under
Product Warranty Overview
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
For complete terms and conditions of Icom’s equipment warranties, click here
Optional Extended Warranty
Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to
your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at
(425) 586-6327 or
If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or
A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is
not in new condition, a minimum 20% restocking fee may be applied.
If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the
person listed under Authorized Dealers/Resellers and they
will assist you in the return process.