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General Services Administration (GSA)

Icom America has been a GSA Contract Holder since December 2000 and pleased to offer our support, products and services to Federal, State and Local Agencies.

This page provides information about our contract. You will find vendor information, instructions for obtaining quotes or placing orders, warranty information, our return policies and much more!

GSA sales contract

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Contract Details

Contract Information

Contract #:
Type:
Effective Period:
Payment Terms:
Freight:
Delivery Schedule:
Terms & Conditions:
Search:
GS-35F-0109L
Radio Communication/Emergency Response & Mobile Interoperable Equipment
12/01/00 – 12/14/15
2% 20, N30 OAC
F.O.B. Destination CONUS
30-60 days ARO
View terms & conditions
GS-35F-0109L

Eligible Purchasing Authorities

The following agencies are authorized to purchase under this contract:

GSA Order Administrative (ADM) 4800.2F, Eligibility to Use GSA Sources of Supply and Services, provides detailed information regarding those agencies, activities, and organizations that have been determined to be eligible to use GSA Schedule contracts.

Contact Us

Icom America Inc.
2380 116th Avenue NE
Bellevue, WA 98004
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
Business Size:
91-1083924
62526
037999331
Yes
www.icomamerica.com
Large
Our Associates are here to support you in any way they can. Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Pricing, availability, quotes, orders, tracking, etc.
governmentsales@icomamerica.com
(425) 450-6090
(425) 450-6063
Technical Support Team
Supports:
Email:
Phone:
Fax:
Icom equipment operation, programming, parts ID, etc.
Support@icomamerica.com
(800) 253-1498
(425) 637-8417
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Bids, Contract Administration, Sales Programs, etc.
SalesContracts@icomamerica.com
(425) 450-6092
(450) 637-6063
Eastern Regional Sales Manager
Supports:
Email:
Phone:
Fax:
Direct & Indirect outside sales for this region.
EasternRegionSalesManager@icomamerica.com
(740) 362-4919
(740) 362-4418
Western Regional Sales Manager
Supports:
Email:
Phone:
Fax:
Direct & Indirect outside sales for this region.
WesternRegionSalesManager@icomamerica.com
(425) 450-6083
(425) 454-1509

Contract Overview

Icom America offers a comprehensive Contract Reference Document for our End-users that give them the at-a-glance view of this contract. Here you will find a complete list of products, services, discounts and/or prices offered for this contract.

Instructions for Requesting Quotations or for Placing Orders

To obtain a quote or place an order from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com. The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.

To obtain a quote or place an order from an Authorized Icom Dealer, please contact the contact person listed under Authorized Icom Dealer contact information (if applicable).

GSA Advantage logo

In addition to contacting us directly, Icom Products are also available online through GSA Advantage!™. Visit them today at www.gsaadvantage.gov and search: GS-35F-0109L

Product Warranty Overview

Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
For complete terms and conditions of Icom’s equipment warranties, click here.

Optional Extended Warranty

Land Mobile customers have the option to purchase extended warranties of one (1), two (2), or three (3) years. The extended warranties can be added to your order at the time of purchase or up to 60 days following your purchase. Contact our Warranty Administration Team for complete details at (425) 586-6327 or ExtendedWarranty@icomamerica.com.

Return Policies

If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or GovernmentSales@icomamerica.com.

A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is not in new condition, a minimum 20% restocking fee may be applied.

If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the person listed under Authorized Dealers/Resellers and they will assist you in the return process.