Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
Federal ID:
CAGE Code:
DUNS:
CCR Registered:
Website:
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Our Associates are here to support you in any way they can.
Please feel free to contact us at anytime.
Government Customer Service
Supports:
Email:
Phone:
Fax:
Technical Support Team
Supports:
Email:
Phone:
Fax:
Government Sales Program Manager
Supports:
Email:
Phone:
Fax:
Federal Solutions Sales Manager
Supports:
Email:
Phone:
Fax:
Icom America values the partnerships we have with our Authorized Dealers and feel confident that you will enjoy working with them as much as we do!
Check out our Locate a Dealer section on our corporate website to find a local area
dealer should you need any assistance with product selection, applications, service, repair and/or training. Purchase orders under this contract would need to be addressed to Icom America Inc.
If you have any questions or need further clarification, please feel free to contact us.
To obtain a quote from Icom America, please contact the Government Customer Service Team at
(425) 450-6090 or
GovernmentSales@icomamerica.com.
The Government Customer Service Department is open 7 a.m. through 5 p.m. Pacific Time, Monday through Friday. Any of our Government Customer Service Specialists can assist with quotes, order entry or other customer service related issues such as returns, order tracking, etc.
Regarding order placement under the Icom America Award D17PC00435, please contact
FieldCom@ibc.doi.gov for ordering questions, additional information and potential order placement.
Amateur
Avionics
Land Mobile
Marine
Accessories
1 year from date of purchase*
3 year from date of purchase
2 year from date of purchase**
3 year from date of purchase
1 year from date of purchase
*IC-7800 and the IC-R9500 come with a 2-year manufacturer’s warranty.
**Selected IDASTM/P25 radios come with a 3-year manufacturer’s warranty. Off-the-shelf repeaters come with a 1-year manufacturer’s warranty.
If the products were purchased directly from Icom America, please contact the Government Customer Service Team at (425) 450-6090 or
GovernmentSales@icomamerica.com.
A return authorization number is required on all returns and all items being returned must be in the new condition. If the equipment being returned is
not in new condition, a minimum 20% restocking fee may be applied.
If the products were purchased directly from an Authorized Icom Dealer/Reseller under this contract, please contact the
person listed under Authorized Dealers/Resellers and they
will assist you in the return process.