Contact Us

Purchasing Icom Products

Are you a USA customer interested in purchasing one of Icom's products?

Locate an Authorized Icom America Dealer
Government Purchasing Information

Corporate Reception
(800) USA-ICOM, (800) 872-4266 or (425) 454-8155
Monday – Friday 8:00 AM to 5:00 PM Pacific time
Automated Voice Attendant
(800) 858-6177 or (425) 450-6081
Service Department and Warranty Repair
Offers evaluation of and repair of Icom America products, either in warranty or beyond warranty. Contact the Service Department for status information on products that have already been sent in for servicing.
(800) 306-1380
Monday – Friday 7:30 AM to 4:30 PM Pacific time
E-mail Service Department
E-mail Warranty Repair Department
Brochure requests
Current product brochures and instruction manuals are available in PDF format from our downloads page. You may also request free brochures by mail for any current Icom radio. US addresses only please. Printed instruction manuals are available for purchase from the Parts Department.
(800) 999-9877
Monday – Friday 7:00 AM to 5:00 PM Pacific time
Parts and Accessories
Provides pricing, availability and sales information on Icom America product parts and manuals.
(800) 346-0495
Monday – Friday 7:00 AM to 5:00 PM Pacific time
E-mail Parts Department
Government Sales
(425) 450-6090
Monday – Friday 7:00 AM to 5:00 PM Pacific time
Technical Support and Knowledge Base
Supplies assistance in the proper operation, programming and interfacing of Icom America products. Our technical support staff can also supply pre-sale information for customers considering our products.
(800) 253-1498 or (425) 450-6087
Monday – Friday 7:00 AM to 5:00 PM Pacific time
E-mail Technical Support Department
Icom America Systems
Icom America Systems designs, assembles and installs complete, custom-built communications systems.
(425) 586-6363
Monday – Friday 7:00 AM to 5:00 PM Pacific time
Email Icom America Systems
Customer Service
Supports our Icom America Dealer network with order entry, price and product availability for Icom America radios
(800) 426-7983
Monday – Friday 7:00 AM to 5:00 PM Pacific time
E-mail Customer Service Department
Human Resources
Inquire about current job opportunities at Icom America
E-mail Human Resources Department
Website Questions
Let us know if you have any questions about, or suggestions for our website.
E-mail the Web Team

Icom America Inc.
12421 Willows Road NE
Kirkland, WA 98034
425-454-8155
(800) 306-1380

Icom International

If you are located outside of the United States, or you have purchased an Icom product outside of the United States, please contact your local Icom distributor for further assistance.

Icom Inc. (Japan)
1-1-32, Kamiminami, Hirano-ku,
Osaka, 547-0003, Japan
Phone: 06 6793 5302
Fax: 06 6793 0013

Icom (Australia) Pty. Ltd.
Unit 1
103 Garden Road
Clayton, Victoria, 3168, Australia
Tel: 03 9549 7500
Fax: 03 9549 7505
Email Icom Australia

Icom New Zealand
146A
Harris Road
East Tamaki
Auckland
New Zealand
Email Icom New Zealand

Asia Icom Inc.
6F No. 68, Sec.1 Cheng-Teh Road,
Taipei, Taiwan R.O.C.
Phone: (02) 2559 1899
Fax: (02) 2559 1874
Email: sales@asia-icom.com

Icom Canada
150-6165 Highway 17
Delta, B.C., V4K 5B8, Canada
Phone: (604) 952-4266
Email Icom Canada

Icom (Europe) GmbH
Auf der Krautweide 24, 65812 Bad Soden am Taunus, Germany
Phone: +49 (0)6196 76685 0
Fax : +49 (0)6196 76685 50
Email Icom Europe

Icom Spain S.L.
Crta. Rubi, No.88, "Edificio Can Castanyer"
08190 Sant Cugat Del Valles, Barcelona, Spain
Phone: +34 (0)93 590 2670
Fax : +34 (0)93 589 0446
E-mail: icom@icomspain.com

Icom (UK) Ltd.
Blacksole House
The Boulevard
Altira Park
Herne Bay, Kent CT6 6GZ, U.K.
Phone: 01227 741741
Fax: 01227 741742
Email Icom UK

Icom France S.a
Zac de la Plaine, Rue Brindejonc des Moulinais
BP 5804, 31505 Toulouse Cedex, France
Phone: 561 36 03 03
Fax: 561 36 03 00
Email Icom France

Icom Poland
ul. 3 Maja 54
Sopot
81-850
Phone: (58) 551 04 84, (58) 551 47 20, (58) 550 71 35
Fax: (58) 551 04 84, (58) 551 47 20, (58) 550 71 35
Email: icompolska@icompolska.pl