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Icom America - 2 way radios

Icom America Careers

POSITION TITLE:   Senior Systems Electronics Technician
JOB CLASSIFICATION:   Full-Time, Exempt
REPORTS TO: Systems Fulfillment Manager
LOCATION:   Corporate

PRIMARY FUNCTION

Supports the ICOM System sales team, direct customers and dealers with LM Systems technical support, system design and OEM product integration. Builds complete customized IAS solutions and integrates OEM system product components. Assembles, tests, and installs “turnkey” systems for sale to both government agencies and ICOM dealers. Organizes and compiles technical documentation. Technical expert on all Systems applications, products and interfaces. Travel to conduct site surveys, customer support and technical demonstrations.

DUTIES AND RESPONSIBILITIES

  1. Build “turn-key” systems consistent with orders received. Test and stage complex assembled systems for customer acceptance. Diagnose complex problems referred by customers, both internal and external. Perform electronic and mechanical testing of assemblies to produce a finished product that meets ICOM’s high quality standards.

  2. As needed, provide detailed technical files for shipped systems configurations and product designs to System team for inclusion into the systems technical library and as AS-Built and To-Be-Built documentation for our customers.

  3. Provide on-site technical advice, site studies, site planning and walk through. Ensure Statement of Work, System Acceptance and proposals are accurate and completed. This includes assisting with design of complex systems and in-field technical coordination. Travel to conduct site surveys, customer support and technical demonstrations.

  4. Provide technical resource for Linux based communications systems using Debian, CentOS, RedHat and BusyBox. Setup and configure Linux based RF communications systems and servers.

  5. Communicates with the IAS operations team and IAS technical staffing on a regular basis about product reliability and production issues. Suggest improvements to the Systems team to improve design.

  6. Continually seek to learn about Icom Inc. products; become a technical resource for fellow colleagues. Provide ongoing training for both technical and non-technical team members.

  7. Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

  1. EXPERIENCE – 4 years of demonstrated success as a Systems Electronic Technician, Site-System Technician, System Support Specialist, or System Integrator. Product training experience desired.

  2. TECHNOLOGY. RF wireless technology, commercial and consumer products. Mobile voice and data communications, computer controlled RF products. Two way radio repeaters and base stations, scanners and receivers.

    In-depth knowledge of various Land Mobile System architectures, including NXDN, P25, LTR, Passport, MPT1327, T1, Telco, microwave and associated platforms.

    In-depth knowledge of network protocols, configuration, setup and system planning. Proficient in multiple Linux operating systems with ability to work on a command line level.

  3. SERVICE EXPERTISE – Proper use of signal generators, spectrum analyzers, frequency counters, and associated equipment. Ability to read and interpret electronic circuit diagrams, flow charts and schematics. Diagnostic and repair skills (including excellent soldering and assembly techniques) are necessary, as is knowledge of the function and performance of the various components used in LM Systems (i.e.; multi couplers, combiners, duplexers, controllers, etc.)

  4. FCC GROL License required.

  5. Amateur License required or the ability to complete it within 90 days.

  6. Willingness to travel. Minimum 25% travel with weekend stays.

  7. Ability to effectively delegate tasks, workload and manpower.

  8. Excellent communications and listening skills; builds positive working relationships with team and customers.

  9. Strong attention to detail. Requires initiative, assertiveness and ability to make decisions. Demonstrated leadership skills desired.

  10. Ability to lift up to 100 lbs. with or without accommodation.

EDUCATIONAL REQUIREMENTS

  1. High school degree required.

  2. Two year technical college in electronics, military communications school or equivalent required.

 

 

ABOUT ICOM AMERICA

Founded in 1979, Icom America is part of the ICOM Corporation, a worldwide leader in two-way radio equipment for land, marine, avionics, and amateur radio communications. Icom America provides a competitive compensation and benefits package, including cash bonus, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid vacation. Icom is an Equal Opportunity Employer M/F/Sexual Orientation/Disabled/Veteran. Qualified candidates must submit a cover letter, resume, and salary expectations to jobs@icomamerica.com.

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